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Defect #135
closed
The wildcard TLS certificate was not recognized by the mail server, resulting in a TLS error warning
Start date:
Due date:
% Done:
100%
Estimated time:
Description
This is what happen when I trying to send email:
Files
| Cuplikan Layar Dari 2025-11-21 17-23-19.png (104 KB) Cuplikan Layar Dari 2025-11-21 17-23-19.png | |||
| Update to Ticket #9446652 -9fca-.eml (3.25 KB) Update to Ticket #9446652 -9fca-.eml |
Updated by Nawan 15 days ago
- Status changed from New to Stalled
I created a ticket with the hosting provider and still waiting for a reply.: https://my.hostbrr.com/plugin/support_manager/client_tickets/reply/25825/.
Updated by Nawan 15 days ago
ยท Edited
- File Update to Ticket #9446652 -9fca-.eml Update to Ticket #9446652 -9fca-.eml added
- Category set to Email
- Status changed from Stalled to Resolved
- % Done changed from 0 to 100
I got reply (attached).
Regardless of the response, I found a workaround by changing the submission mail server to dasg1.hostypanel.com instead of mail.nawan.my.id, and it seems to work. Hence close this issue.
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