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Defect #189

open

Lampiran gambar tidak muncul pada PDF export

Added by Nawan 7 days ago. Updated 7 days ago.

Status:
Stalled
Priority:
Normal
Assignee:
Category:
Redmine
Target version:
Start date:
Due date:
% Done:

0%

Estimated time:

Description

Lampiran gambar entah kenapa tidak muncul pada PDF saat mengekspor isu sebagai PDF. Padahal ImageMagick dan Ghostscript sudah terpasang.

Environment:
  Redmine version                6.0.5.stable
  Ruby version                   3.3.8-p144 (2025-04-09) [x86_64-linux-gnu]
  Rails version                  7.2.2.1
  Environment                    production
  Database adapter               Mysql2
  Mailer queue                   ActiveJob::QueueAdapters::SidekiqAdapter
  Mailer delivery                smtp
Redmine settings:
  Redmine theme                  Opale-1.6.1
SCM:
  Git                            2.47.3
  Filesystem                     
Redmine plugins:
  no plugin installed

Bug report: https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=1123940


Files

Actions #1

Updated by Nawan 7 days ago

  • Priority changed from Needs Triage to Normal
  • Target version set to Q4 2025

I found this error in the log:

[2025-12-24T18:08:42.382745 #89263]  INFO -- : [132b26a5-5318-4ac3-81ca-7ee4fa9195aa] Started GET "/issues/189.pdf" for 182.2.78.137 at 2025-12-24 18:08:42 +0700
[2025-12-24T18:08:42.391512 #89263]  INFO -- : [132b26a5-5318-4ac3-81ca-7ee4fa9195aa] Processing by IssuesController#show as PDF
[2025-12-24T18:08:42.391857 #89263]  INFO -- : [132b26a5-5318-4ac3-81ca-7ee4fa9195aa]   Parameters: {"id"=>"189"}
[2025-12-24T18:08:42.429377 #89263]  INFO -- : [132b26a5-5318-4ac3-81ca-7ee4fa9195aa]   Current user: nawan (id=1)
[2025-12-24T18:08:42.699737 #89263] ERROR -- : [132b26a5-5318-4ac3-81ca-7ee4fa9195aa] pdf: Image: error: No such file or directory @ rb_sysopen - /usr/share/redmine/tmp/20251224-89263-re9dhj_251224173820_clipboard-202512241738-ubr7k.png.png

I use Redmine from the official Debian repository, so I think we should report the issue to them.

Actions #2

Updated by Nawan 7 days ago

  • Description updated (diff)
  • Status changed from New to Stalled

Saya sudah membuat bug report ke Debian.

Actions #3

Updated by Nawan 7 days ago

  • Target version changed from Q4 2025 to Q1 2026
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