Defect #189
open
Lampiran gambar tidak muncul pada PDF export
Added by Nawan 7 days ago.
Updated 7 days ago.
Description
Lampiran gambar entah kenapa tidak muncul pada PDF saat mengekspor isu sebagai PDF. Padahal ImageMagick dan Ghostscript sudah terpasang.

Environment:
Redmine version 6.0.5.stable
Ruby version 3.3.8-p144 (2025-04-09) [x86_64-linux-gnu]
Rails version 7.2.2.1
Environment production
Database adapter Mysql2
Mailer queue ActiveJob::QueueAdapters::SidekiqAdapter
Mailer delivery smtp
Redmine settings:
Redmine theme Opale-1.6.1
SCM:
Git 2.47.3
Filesystem
Redmine plugins:
no plugin installed
Bug report: https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=1123940
Files
- Priority changed from Needs Triage to Normal
- Target version set to Q4 2025
I found this error in the log:
[2025-12-24T18:08:42.382745 #89263] INFO -- : [132b26a5-5318-4ac3-81ca-7ee4fa9195aa] Started GET "/issues/189.pdf" for 182.2.78.137 at 2025-12-24 18:08:42 +0700
[2025-12-24T18:08:42.391512 #89263] INFO -- : [132b26a5-5318-4ac3-81ca-7ee4fa9195aa] Processing by IssuesController#show as PDF
[2025-12-24T18:08:42.391857 #89263] INFO -- : [132b26a5-5318-4ac3-81ca-7ee4fa9195aa] Parameters: {"id"=>"189"}
[2025-12-24T18:08:42.429377 #89263] INFO -- : [132b26a5-5318-4ac3-81ca-7ee4fa9195aa] Current user: nawan (id=1)
[2025-12-24T18:08:42.699737 #89263] ERROR -- : [132b26a5-5318-4ac3-81ca-7ee4fa9195aa] pdf: Image: error: No such file or directory @ rb_sysopen - /usr/share/redmine/tmp/20251224-89263-re9dhj_251224173820_clipboard-202512241738-ubr7k.png.png
I use Redmine from the official Debian repository, so I think we should report the issue to them.
- Description updated (diff)
- Status changed from New to Stalled
Saya sudah membuat bug report ke Debian.
- Target version changed from Q4 2025 to Q1 2026
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